We assess your site’s design, functionality, and user flow to pinpoint issues and improvement opportunities.
Our process & deliverables
Customer Website Usability Evaluation
We will evaluate the site’s structure, interactions, and content/visual elements while analyzing the user’s journey.
Report & plan of action
We’ll provide what’s functioning effectively and suggest possible improvements, ranked from most to least important.
Pricing
Single page
1 website page
$50
Multi page
1-5 website pages
$100-200
Custom
Tailored ux work
$30/hr
Common usability issues
Confusing navigation
Your users should be able to find what they need easily. This includes elements like menus, contacts/inquires, and making selections and purchases.
Unresponsive for mobile
Over 60% of web traffic comes from mobile devices. You want to make sure your site can be accessed on all devices.
No clear call to actions
If the text on your buttons is unclear or difficult to read, your users may get frustrated and leave.
Poor design
Visually appealing websites encourage customer engagement with your product. Design doesn’t have to be complicated, but it does need to be thoughtful.
Unreliable
Broken links and outdated content make users feel like your site isn’t trustworthy. Ensure your site is working as it should every time they visit.
Too busy
If your website has too much going on visually, it may be overwhelming to a customer looking to complete a desired task.
Why it matters?
More conversions
By reducing friction points, you can improve conversion rates, from site visits to purchases and inquiries.
User engagement
A well-designed site keeps users engaged longer. We’ll identify areas where users might be getting stuck or losing interest, allowing you to address these pain points and keep them interacting with content.
Reduce costs
By identifying and fixing usability issues early on, you avoid costly redesigns or reworks down the road. It provides a clear roadmap for making improvements without overhauling your entire site.